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AccountBridge Support

NewPath Consulting

Paid16hrs/wk · 4 monthsHybrid

Location · Hybrid

5000 Yonge Street, Suite 1901 Toronto, Ontario M2N 7E9 Canada

About NewPath Consulting

NewPath Consulting is a Toronto-based technology consultancy that helps membership organizations, non-profits, clubs, and associations run their operations more efficiently. As the #1 service partner for WildApricot (Membership Management Software) and Make.com automations, NewPath specializes in migrating, redesigning, and integrating the systems that hundreds of client organizations rely on to manage members, events, websites, and finances. Beyond core implementation, NewPath builds its own portfolio of WildApricot add-ons — including AccountBridge (QuickBooks integration), EZ WildApricot Web Designer, Pro Reports, and WildApricot Press — and provides on-demand video support and ongoing care plans. Serving clients across North America and Europe, delivered in English, French, and Spanish.

About the role

The AccountBridge Support staff will help customers configure and use AccountBridge product.


Some examples of tasks include but are not limited to:

  • Connect WildApricot accounting requirements to existing QuickBooks Desktop/Online customer setups
  • Training NewPath customers and staff on the capabilities of AccountBridge
  • Maintain online documentation
  • Maintain correspondence through our customer support system, Slack


Key Skills and Competencies

  • Deep knowledge of bookkeeping and accounting best practices
  • Excellent customer service orientation and ability to learn new skills
  • Good communication and writing skills
  • Excellent electronic communication etiquette skills including a good command of the English language 
  • Working knowledge of one or more of the following products: QuickBooks Desktop for Canadian and US businesses, QuickBooks Online, WildApricot, Make


Compensation

  • Part-time compensation is $35-60 per hour, but can vary with experience and expertise demonstrated
  • This is a contract position that is commensurate with customer demand


Benefits

  • Technical and Non-technical training is provided, and time spent during training is compensated as part of this position.
  • Opportunity to expand experience working in the Canadian workplace

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